Shipping Policy

- Please note orders received after 14h00 will be processed the following day.
- Please note orders are processed from Monday - Friday only.
- Please allow +-2 working days to process your order.

Method of Delivery:

Courier Economy (3-4 working days)
Delivered directly to your shipping address.
This service fee is R90 (incl VAT)

Alternatively you can collect your order from our collection point: Millamae Sweet Stationery, 16 Ivy Road, Pinetown, 3610

Please note:
Delivery is currently only within South Africa*. Delivery time is detailed above and this applies from the date of dispatching your order and does not take into account approximately 2 working days to process your order. Your parcel is carefully packaged with protective wrapping before being dispatched. You will be notified once your parcel is dispatched or ready for collection.

* If you are an international customer and would like to place an order, please contact us on admin@millamae.co.za.

 

Returns

MILLLAMAE will happily exchange merchandise within 7 days of receipt of goods. Items must be returned in original condition.

We offer a Page-a-Day layout option and a Week-to-View layout option with our Diaries, so please choose carefully before purchasing. 
 
MILLAMAE does not refund items unless there is a manufacturer fault. The items can, however, be exchanged.
 
When returning your merchandise, consider using a trackable shipping service, as we cannot be liable for missing parcels. You are responsible for the cost of shipping if you are returning your item(s). Shipping costs are non-refundable.